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Received my Nova just over a week after ordering. EbikeCan shipped out same day as I ordered, so great service there! CanPar did not update their tracking info regularly, and did not contact me to arrange delivery, just driver showing up unannounced. But this isn't the shop's fault.
Got the bike, well packed and secure, and it's exactly as described. Few fiddly bits to install such as the front fender, headlight but overall pretty easy and quick assembly.
I've ridden mtn bikes in BC for over 30 years but this is my first ebike. I'll be using this for commuting to work. I'm used to 4 piston hydraulic discs, but so far I have no issues with the simple mechanical discs on this. They work fine for the commuting I've done so far, which is about 140kms.
It's using approx 50% of full charge for a 50km round trip commute, at PAS level 3 or 4, so claimed range seems accurate. My one way commute of 25kms is 75% flat and takes about 50min, which is almost same as driving due to traffic, and quicker than transit.
Being an experienced biker and having built most of mtn bikes from a bare frame, I had a lot of questions before purchasing. EbikeCan was great at trying to answer all of them. I am very happy with the level of customer service I received.
Overall, I am highly satisfied with the Nova bike, and EbikeCan as a business! Highly recommended!
I bought an e-bike Puma foldable Model from EbikeCan showroom located in Richmond Hill last week. First of all the process of buying was so easy with different varieties of models and payment methods. Secondly the stuffs are so helpful and knowledgeable about e-bike. Also I have got some accessories like helmet and lock free of charge. Riding an electric bike is so fun and exciting. I can go everywhere in our town so easy and fast. Besides I do exercise every day. So healthy and no fuel consumption. More distance with one time charging. I am very happy to my shopping experience and the price is very reasonable for me.
Awesome! I got myself a Lancet step-through e-Bike for the summer, and I'm absolutely loving it! It's got everything I need for my daily rides, and Ebikecan helped me pick out the perfect one. I definitely recommend it for anyone looking for a great e-Bike for their adventures!
I recently purchased a quicksilver ebike for my day to day errands and i couldn't be happier with my decision. First of all i good an amazing new year deal which they also gave me free helmet and accessories and the ebike itself is super rigid and so well built for cargo purposes. Thanks again Sa and Kas for helping me find my ideal ebike.
Came with faulty tire tube. They sent one right away.